Supporting our customers
Supporting customers is our top priority. Magellan has an email and telephone support line staffed by friendly people who speak plain English - no jargon, no blinding with science! And we guarantee to respond to queries within one working day, if not immediately.
Workshops & training
We deliver a variety of workshops about all aspects of web design and marketing.
Build a website in less than an hour is definitely our most popular one-hour workshop. It's a great a way for business associations to keep their members up to date and to introduce them to the latest web technologies - and advertising the session in the local press attracts new members too!
Here's what Kate Doodson, who delivers the one-hour workshops for Magellan, says
'Whether you're looking to set up a website, or have one already, you owe it to yourself to find out what's possible these days. No business should be dependent on someone else to make even the smallest change. That's definitely a thing of the past.'
We look at:
1. Why your business needs a website and what the options are
2. How the latest site builders work
3. Making a start. 'Hands on' or interactive demonstration
4. Choosing the right solution for your business.
If you would like to arrange a workshop, please contact Kate on kate@magellanprojects.co.uk
De-mystifying websites is a half-day workshop which also looks at marketing your website, to include hints and tips on how to improve your search engine rankings.
It can be difficult for smaller businesses to compete with big players, but not impossible. There are all kinds of ways to make sure search engines rank your site ahead of the competition. Some of them are very simple. Knowing how search engines work is the first step to optimising not only your ranking but also the textual description.
If you would like to arrange a workshop, please contact Kate on kate@magellanprojects.co.uk
General web training
We also help businesses and organisations to make the most of their websites. Below are just some of the topics that have been mixed and matched in various training sessions.
- Managing your website
- Writing text and content
- Compiling and sending e-newsletters
- Working with images - creative and practical tips for sourcing, manipulating and uploading images
- Using content management systems: creating content
- Keeping your site fresh
- Search Engine Optimisation
To discuss your training requirements, please contact kate@magellanprojects.co.uk